galaxy s3

[Android Question]

my buddies phone fell and shattered the screen and the phone was messed up pretty bad he gave it to me to retrieve some pictures from the hard drive the actual phone i plugged it in to my pc and nothing is happenning. i was guessing i need the batter as well but that should not matter right? if it doesnt come up onmy pc then the phone is shot correct?

 

[Android Addict]

my buddies phone fell and shattered the screen and the phone was messed up pretty bad he gave it to me to retrieve some pictures from the hard drive the actual phone i plugged it in to my pc and nothing is happenning. i was guessing i need the batter as well but that should not matter right? if it doesnt come up onmy pc then the phone is shot correct?

Yes you need the battery. Try it with the battery in and if nothing happens then the phone is probably gone. Hope this helps!

 

[wetbiker7]

Hello and welcome to Android Forums. Hopefully I can help you with your problem.


S3 owner here. Place a charged battery in the phone. Boot the phone up and give it a good 5 or 8 minutes to boot up fully. Hook the USB to the computer and then to the phone. Hopefully the computer will recognize the phone. If it does, you'll be able to see it under My Computer and save the data. If you've given the computer a minute and it's not seeing the phone, you can pretty much go ahead and consider the phone dead. The only thing that can be saved is what's on the sd card. You'll need a micro sd card adapter to access the data via the pc.

If you have any other questions regarding your device, I invite you to join Android Forums. We have many sections for specific devices which contain a wealth of information.