gallery unable to open

[sam sam problem]

hi I got a Samsung galaxy note 2 and can't get the gallery to open, always it just freeze at the gallery wuth the gallery header then it just freeze there and nothing going. but for all other apps they are working fine and no lagging.

 

[damewolf13]

I actually had this exact same situation happen to me when I first got my Note 2, and unfortunately I ended up having to do a factory reset. Before you do that though, call your service provider and ask to speak to a technician for troubleshooting. Good Luck!