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How do I get a asterisk while im a call or mobile menu? My carrier menu requires the use of this.

Screenshot_2016-12-31-10-16-15.png
 
Screenshot_2016-12-31-14-47-44-409.jpeg


The stock keyboard for Marshmallow is like this

What phone and Android version do you have?
 
If you got a dialler keypad that's showing , and . instead of * and #, there's something definitely not right.

What phone have you actually got there, make, model, and is it Chinese?
 
Shot in the dark here, but you appear to have a keyboard icon, preceded by 'Skinny' top left of your notification bar.

If you pull down your notification bar you may find a keyboard selection option to give you the necessary keys.

My HTC M7 uses the same keyboard selection procedure.
 
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Shot in the dark here, but you appear to have a keyboard icon, preceded by 'Skinny' top left of your notification bar.

If you pull down your notification bar you may find a keyboard selection option to give you the necessary keys.

My HTC M7 uses the same keyboard selection procedure.

Of course I have another keyboard that has the * symbol, but I have been wanting to use gboard. The issue is not in the dialer, but when in the call its self
 
If you got a dialler keypad that's showing , and . instead of * and #, there's something definitely not right.

What phone have you actually got there, make, model, and is it Chinese?

Its not in the dialler, its when actually in a call, it uses a mobile menu which is like being in a call, but you have to select options, so when the keyboard comes up it as is shown.

Apart from that I Have a huawei P8, Android 5.1, if I use the huawei keyboard its fine, but I've been wanting to use gboard due to the colors and emojis
 
Its not in the dialler, its when actually in a call, it uses a mobile menu which is like being in a call, but you have to select options, so when the keyboard comes up it as is shown.

Apart from that I Have a huawei P8, Android 5.1, if I use the huawei keyboard its fine, but I've been wanting to use gboard due to the colors and emojis


I have an Oppo, and this is what I see when it's in a call. I have Gboard installed as well, and makes no difference to it.
call.jpg


This was calling my carrier, China Unicom, and the * and # are used to select things and menus of course.
 
I have an Oppo, and this is what I see when it's in a call. I have Gboard installed as well, and makes no difference to it.
View attachment 114137

This was calling my carrier, China Unicom, and the * and # are used to select things and menus of course.

Ah, but yours doesn't look like you have to tap first, if you look at my pic, it says on screen, press * to return of # to exit, below that is a blank space you have to click to bring up the Gboard and the picture I posted is what I get, maybe google just didnt plan for ussd menus?
 
For example, when in a call i get this, which works Screenshot_2016-12-31-22-49-46.png

But when in a ussd menu/call i get this, which doesnt work
 

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