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getting blutooth to work

Just switch it on. Menu > settings > wireless and networks and click the Bluetooth box.

If you are having other problems you need to give us details of your phone and what you are trying to do with the bluetooth.
 
What Android version you on if its cupcake and not updated to Eclair then you can only connect headphones etc to hero if you are using Eclair no real need to download software as 2,1 supports file transfers.

hope this helps
 
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