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Help Getting my data off a damaged phone

D

-DRM-

Member
Phone: Sprint Samsung Galaxy SII

My son dropped my phone, damaging the LCD (but the glass is fine - go figure). Phone still seems to boot up ok.

Before I send this off for an insurance repair, I want my data off the internal card.

Anyone know how to accomplish this without being able to see to turn on the USB connection on the screen?

The touch part seems to still work, so I'd even be interested in trying to touch the screen in the right place if one of you could tell me where to touch when the screen comes up asking if I want to allow the USB connection.

Any help? Miracles? Prayers? lol...
 
Anyone think the Kies software will assist with what I want? I plan to try it this evening when I get home to the damaged phone...
 
it did for me...you and i are in the SAME freakin boat lol...and kies was able to find all the data saved on my internal memory and back it up
 
Yes, I did get the data off - but it was not easy. I ended up downloading the Android developers pack and using ADB - a command based tool to access the phone data and dump everything from the internal card. Took a little work, but I got it.
 
-DRM- said:
Yes, I did get the data off - but it was not easy. I ended up downloading the Android developers pack and using ADB - a command based tool to access the phone data and dump everything from the internal card. Took a little work, but I got it.
Click to expand...

oh i'm glad you did! i gotta try that ADB....
 
-DRM- said:
Yes, I did get the data off - but it was not easy. I ended up downloading the Android developers pack and using ADB - a command based tool to access the phone data and dump everything from the internal card. Took a little work, but I got it.
Click to expand...

I also have a Epic 4G Touch with a broken screen that still boots. I'm trying to get all the data off the device before I send it back to to the insurance company.
Would you mind sharing some of the specific steps and command lines you used to get your data off the phone?

I have to admit, you're the only one I've found after a day of searching Google that has found a solution like this, so congratulations on your creativity.
 
I can't take the credit - I have a great group of guys over on Pirate4x4.Com - The largest off roading website in the world. (yes, an off-road/4x4 forum) that steered me in the right direction. The thread can be found here: Cell phone data repair/recovery question - Pirate4x4.Com

What Is ADB And How To Install It With Android SDK

You will need to DL and install SDK, and then install and set up the ADB tool for getting access to the internal memory.

I was able to dump the entire contents of the internal memory to a folder on my desktop (use the links above and the linked links contained in them to find the actual commands for this).

What I could not figure out how to do was get shell access to be able to *write* to the internal memory... someone more skilled may have the answers there - so I could dump the data off the machine, but not wipe it clean (I really wanted to wipe it for tinfoil's sake).

For future reference - Install the KIES program, it can also be used for access if you had it set up prior to damage.

Leave debugging OFF. That one setting alone is what was stopping me from using several of the other methods to get my data.

Sprint's total care insurance also has an app that will back up your phone that I was paying for all along and never knew about. I am now using it to complete regular backups of my phone.

Best of luck!
 
Wow, Thanks Alot.
I finally was able to get my ADB to recognize the phone by putting it in Recovery Mode (Hold Volume Up and Power button from a powered off state) and then plugging the USB cable into the system.
The "adb pull / C:\S2Backup" command worked great.
I have tipped the forum on your post.
Thanks again for your time to write this up!
 
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