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glitching

hello! so I shattered my phone screen. It worked at first but now (maybe 9 weeks later) it glitches and it makes even texting difficult. Anyone had this problem or have suggestions? I was going to do a DIY but friends encouraged me to look into other options too. Verizon gave me a card for a business that fixes devices. I am going today so I dont know how much it will be yet.
 
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