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Help Google Hangouts app - notification issue

uzee

Well-Known Member
Hi

Phone: Note 3

When i receive a Google Hangouts message, sometimes i do not hear/see a any notifications.

Sometimes when i unlock the phone's screen i then see/receive messages. Can somebody explain why this is happening?

It feels like the phone is in a deep sleep or something and wakes up when it is unlocked. It seems fine when the phone is restarted.

I want to hear/see notifications without having to unlock the screen.

The notification settings of this app seem ok/enabled.

Please help.
 
Last edited:
I have the same issue. I use Hangouts for SMS but I use the chat function with my wife to message. I don't receive any notifications for hangout chats when she messages me
 
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