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Help Google Music 'pinned' music disappeared??

S

streetfish

Well-Known Member
I'm not sure if this is a bug in ICS/Google Music but thought I'd share and see if anyone else has experienced anything like this:

I have Google Music and set up it in the native music player in ICS. I 'pinned' about 75% of my collection so I can listen offline (I often travel on the subway in NYC and have no signal) I noticed that when you pin music in google it saves it in the app itself, in some cache, not in the local music folder.

I then uploaded 2 songs from dropbox into my local music folder at some point.

Everything worked fine for a few days, I saw all music in the google music app.

Today on the way to work I was listening to Sirius on my GNex, I went underground and lost my signal so sirius cut out. I switched over to the music player and saw all my music there for a split second, and then all of a sudden it disappeared. Somehow I got logged out. The music app asked me to sign-in again with my account, and all my music was gone except I was left with only the two songs I had loaded into the music folder locally. If I view my music in the cloud it is all there, but no longer is it pinned.
 
Same thing happened to me. I was putting my phone in a dock, though, so I figured I'd just accidentally hit a wrong button and logged myself out. But apparently if you remove and re-add your account it gets rid of your pinned music, and you have to re-pin it. I'm hoping that I just hit a button, and it's not a bug that randomly logs you out.
 
Good to know I'm not the only one. I don't think I would have hit anything that logs me out. I launched the music player from the widget and pretty sure i was just trying to scroll down the recent albums and all of a sudden i was logged out.

just curious, do you use google 2 step verification? I wonder if that logged me out automatically after X number of days.
 
Nope, I don't. And I've been using Google Music for months between the Nexus and my Droid2 and it's the first time it's happened. Strange.
 
clb2196 said:
Nope, I don't. And I've been using Google Music for months between the Nexus and my Droid2 and it's the first time it's happened. Strange.
Click to expand...

Happening to me too.

If you are still having this issue please go here to star the issue so Google will see it and fix it.
 
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