Google Play Movies and TV problem

[sstrenn]

Anyone else having problems playing content purchased on Google Play Movies and TV? For the past 2 days, all attempts to play movies and shows on my Google TV (Sony NSZ-GS7) that I've purchased on the Play Store have resulted in the following error message: "there was a problem while playing [33]". My other Android devices are also having problems. They don't give the "there was a problem while playing [33]" message, but playback is halting and choppy well past the point of being watchable.

Anyone having these problems recently?

Cheers,
Stephen

 

[ocnbrze]

Anyone else having problems playing content purchased on Google Play Movies and TV? For the past 2 days, all attempts to play movies and shows on my Google TV (Sony NSZ-GS7) that I've purchased on the Play Store have resulted in the following error message: "there was a problem while playing [33]". My other Android devices are also having problems. They don't give the "there was a problem while playing [33]" message, but playback is halting and choppy well past the point of being watchable.

Anyone having these problems recently?

Cheers,
Stephen

welcome to AF!!!!!!!!!!!!!

i just purchased and finishing watching "star trek: into darkness" on my asus infinity tablet purchased from the play store and have no issues with it.

try and go into your settings under app management and find the play movie app.......delete data....then see if that works or not. it will resync and you might have to re-download any movies, but i think it should hopefully fix it.

if not you can send google play support an email and they should take care if the issue for you.....or give you a refund.......they are really great by the way.