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Google play music manager crashing

buylow12

Newbie
I'm not sure if this the right place to post this but here it goes. I downloaded Google music manager to upload my music collection and it uploaded around 400 and then crashed. I tried reinstalling it and that worked for about 200. I tried emailing Google support and they have asked for a number of things but haven't done anything else. I would really love to get this thing working so any help will be much appreciated. I'm assuming it's probably a certain song but since there is no error message I can't try and the log is gibberish to me. If it was something in there I would think Google would have been able to get back to me, it's been a week. Thanks.
 
Well it seems it was a particular song causing. I was able to find it in the Google play txt document. Was actually fairly easy to find but come on Google how bout a good old fashioned error message. Secondly I sent them the damn thing and I'm fairly certain that they didn't even look at it. Why even bother to have support at that point? And they got rid of the play support forum for this? At least then some other poor user could have helped.
 
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