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Help Google play music

  • Thread starter Thread starter Google play music issue
  • Start date Start date
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Google play music issue

Guest
I have a issue, I dont know if anyone knows how to fix it, but after the recent google play music app update, anytime I use the app it force resets my phone, it only does it in this app!
Really annoying! You get about 10mins and then restarts phone.
Any help would be greatly appreciated, I have sent a feedback to google as well, sorry if this is the wrong place to post this, I have been looking for info and help on google and have had 0 results!

Using a Huawei P8 android 5 official
 
You could post this in the Google Play store under the Play app feedback for support. Or just uninstall the most recent app update. Then install a previous version. There are a number of apps that allow you to make a backup of the installed apk before upgrading if you don't have the original from google play store. After noting the current version and uninstalling try easy installer.
 
I'm not sure why it's causing the reboots. Try clearing all the data and/or uninstalling the app then reinstalling it and see if that helps.

Hi thank you very much for replying! I was thw original thread creator!

I have uninstalled the app, reinstalled to a earlier version, cleared the cache, data, uninstalled app I installed near tge same time and nothing helps!, it still forces reboots and only in this app!

I have resolved to download music to offline then reload the files so I can use them in my other music app

But it's stressing me out!
 
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