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Help Google Play Store has stopped

M

mmnjmu

Lurker
Hello,

I have got an Xperia Z and everytime I try to start Google Play, it says that 'Google Play Store has stopped'.

I tried everything - deleting data, cache, stopping Google Play, restarting phone, but nothing helped. Please, help me if you have an idea what to do.

Thanks, mmnjmu
 
Hello,

at first i would like to thank you because im really glad someone replied at my post. Oh, what do you mean you mean by clearing data from Google Play Services?
 
Go to Settings/Apps/All, select Google Play Services, tap Force stop, Clear data, Clear cache, then restart the handset. When you open the Play Store again you'll likely have to log-in with your Google account credentials, but hopefully the problem will be cured.
 
Hi,

i did what you wrote but didnt help. I dont know what else could it be, maybe some network problem? I got O2 Telefonica, is that allright?

Thanks
 
Hello,

I would like to inform Mr. Slug that everything runs perfect on other wi-fis except the one at my house, so i would use it on these others and i thank you for your help and time with solving my problem, although it has not been solved, but now i dont care so much because i know that on other wi-fis it will work.

Thanks,

mmnjmu
 
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