Google Voice/Sprint Tangle

[tom2652]

I have a client who loves the way I use Google Voice on my mobile (T-Mobile)... I use GV as a "second line," for outgoing business calls.

He wants me to set him up the same way.

Trouble is, on his phone (Sprint), there is no "Making Calls" option in Google Voice, as there is in mine... With T-Mobile, I have that set to prompt me on each call (which is what he wants).

From what I'm reading, this sounds like a side-effect of the Google/Sprint "integration?"

Great - But how can it be disabled, so that he can have the choice?

One of the great advantages of Google Voice is that it can be used as a second number for outgoing calls.

 

[Tre Lawrence]

Have him unlink the integration. I think it is possible...

 

[tom2652]

I finally discovered where to do this, and it appears to be a success... Inside GV (the web app), under Voice Settings/Phones, Voice added several Sprint-Specific Links. The first one "de-linked" the numbers, and it now acts like "regular" Google Voice on his phone (we had to uninstall/reinstall the Android app after making the above change).