Help Google voice (voicemail) doesnt pick up...but says i have a message

[Clocks]

Google voice has been sort of flaky for me since I started using it.

I use my old number, and I only use google voice for voicemail, I have it set up on my phone and in google voice.

Sometimes if I decline a call they will get a verizon error message. And today out of boredom I called my cell phone from my work phone and it just rang...and rang...and rang....and rang...and voicemail never picked up. But then I got a notification from google voice that I had an 18 second long message which was completely silent. I did it again, same result.

I logged into google.com/voice and confirmed that my greeting is set up.

It's sad, because I love google voice. But if voicemail doesn't work then it has no value...I can't have people calling me hearing error messages or never getting to leave a message.

 

[TokedUp]

yeah im starting to hate it a lil. it only gives me my VM's when I have 3G or wifi turned on and sometimes the VM's dont show up for hours. WTF!

 

[NoShftShck16]

thats strange, i have the same thing set up and never had a problem. i decidedly recently to get a google number for shits & giggles and that didnt change anything.

i wish i had my phone (sent away for repairs) to go in and look at settings and in voice to confirm that you have all the same stuff as me

 

[Clocks]

Called it just now and it works...I really wish it was either broken or working. Who knows how many people called but never heard anything.

 

[NoShftShck16]

Check out the other post about google voice. I just left something in there too. Try disconnecting everything from your phone and online relating to Voice (including uninstalling the app). Then leave a VM and check it through verizon to confirm it is just voice. Reconnect Voice and do the same thing. That way have a little peace of mind that its been 'reset' and not just a it happens every once and awhile thing