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Help Great support from Motorola!

I called moto tech support and gave them remote access to my phone and he was able to check that it wasn't a phone issue. Then i connected it to the lapdock and he could see the issues i was having , said he could not fix them remotely. He gave me a reference number and said they will send me a 500 series and gave me a return address to ship back the 100 after i recived the 500 and was satistfied.
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