Hacker in my phone?

[Marcelo de Jesus]

Hey guys.
I hope you can understand me, I don't speak English and I'm using a translator.
My phone has been weird for a while, as if there was some kind of monitoring, I've formatted it several times, so if it was malicious apps, I believe it would have come out.
I went to check my mobile internet consumption and I noticed that there are two unknown applications on my cell phone. I would like your help so that I can solve my problem.
My cell phone is Motorola Moto G7 Power.
I thank you all.
app names are in portuguese, i'm brazilian.

 

[svim]

Those screen captures you posted don't really show anything that is actually out of sorts with your Moto G7 phone. There are always going to be a lot of apps and processes that are a part of the Android operating system that most people aren't even aware need to be running in the background. It's a typical situation for apps and otherwise unknown services to be active all the time or at least on a regular, periodic basis -- things that the operating system has to rely upon to function.

 

[Hadron]

You've highlighted one thing whose name we can't read (though it appears to be a "daemon", an app that runs in the background to make some other app or service function), and an indicator for the data used in the current period by apps which you have removed (when you uninstall an app the phone knows that the data had been used but no longer has a link to which app used them, so will label it as "removed apps" or something to that effect).

So the removed apps thing is 100% normal, and if we could see the name of the other it probably would be as well. As said, unless you spend a lot of time learning what everything is any phone will have many apps running that you don't recognise, so not recognising something does not mean that that is malicious or evidence of a hack. Don't worry about it.

 

[Marcelo de Jesus]

I find it strange that an application has been removed and is consuming internet data, because it seems to me to be the same that in a month spent more than 7gb and in a day 7mb. On the day that 7mb was spent and I didn't delete any app, if the app was deleted it shouldn't be spending data.

I have a mobile internet plan that gives more than 20gb monthly and I use wi-fi in my house, it is normal to have 10 to 20% of the contracted plan left over and this month 100% was spent in less than a month and my usage activity is not has changed.


(I took a new print of the application that I was not able to identify)

 

[Brian706]

How long ago did you delete the apps? Are you sure that it's not just showing that removed apps used data because they used data during this data cycle? So what I'm saying is after this data cycle ends maybe those apps won't show that they are using data anymore.

 

[PitCarver]

 

[Marcelo de Jesus]

How long ago did you delete the apps? Are you sure that it's not just showing that removed apps used data because they used data during this data cycle? So what I'm saying is after this data cycle ends maybe those apps won't show that they are using data anymore.

I don't know if I understood what you said, but I don't remember when I deleted some kind of app, but I think it was before the plan was renewed, so I don't think the data cycle can influence it.

View attachment 161083

sorry friend, but i don't understand english

 

[Hadron]

Well all I can say is that "removed apps" describes data used during the current cycle by apps that you have removed, and that this was data usage before removal (an app that has been removed cannot use any further data because it's no longer present).

 

[Marcelo de Jesus]

Well all I can say is that "removed apps" describes data used during the current cycle by apps that you have removed, and that this was data usage before removal (an app that has been removed cannot use any further data because it's no longer present).

I really can't understand this reasoning.
I've already deleted other applications and this never happened, if it was deleted there would be no way to use the internet data.

there's more of this app on my phone, which must be Android, but I haven't seen it on other phones.
the name is saffron.

 

[svim]

Have you restarted your phone since uninstalling the DNS Resolver app? Given DNS itself is an essential, system-level service that's integral to the installed Android operating system on your phone, it's possible for the DNS Resolver app process to still be active even after uninstalling the app (retained in RAM running in the background). If that is the case rebooting will clear the memory.
Keep in mind that an app like DNS Resolver is a utility that affects a system-level process, but if you have previously made significant alterations to the default DNS settings, removing the app does just that. It removes the app but that doesn't necessarily mean it will return whatever changes you might have made back to their defaults.

 

[Marcelo de Jesus]

Have you restarted your phone since uninstalling the DNS Resolver app? Given DNS itself is an essential, system-level service that's integral to the installed Android operating system on your phone, it's possible for the DNS Resolver app process to still be active even after uninstalling the app (retained in RAM running in the background). If that is the case rebooting will clear the memory.
Keep in mind that an app like DNS Resolver is a utility that affects a system-level process, but if you have previously made significant alterations to the default DNS settings, removing the app does just that. It removes the app but that doesn't necessarily mean it will return whatever changes you might have made back to their defaults.

I always restart the phone, especially when the internet is very slow or freezing.

I have not uninstalled any DNS from my mobile.

 

[Hadron]

I really can't understand this reasoning.
I've already deleted other applications and this never happened, if it was deleted there would be no way to use the internet data.

Maybe you had previously deleted apps that hadn't used enough data to appear in the statistics, and so didn't see this (this would also apply if you only used them with WiFi, since that is counted separately from mobile data).

Anyway what I'm saying is based on more than a decade of using Android. This is how the usage stats display data used by apps that have since been removed, and it is by definition only historical usage because an app that has been removed cannot use more data. Wait a couple of weeks and it will disappear from your statistics unless you remove more apps that also used mobile data in the meanwhile (in which case any data used by those apps will appear as a new "removed apps" entry).

What do you actually think this is? That's what I don't understand.

there's more of this app on my phone, which must be Android, but I haven't seen it on other phones.
the name is saffron.

The icon for the app you have ringed is the default icon for apps which don't have an icon, which are usually background system apps but not always. Different manufactures add different things in different models, so not having seen a particular app on other devices means nothing (to me the name "Saffron" would make me think of a theme, but that may be completely wrong). More surprising is that your settings are showing an app that appears to have no data usage.

 

[Marcelo de Jesus]

Maybe you had previously deleted apps that hadn't used enough data to appear in the statistics, and so didn't see this (this would also apply if you only used them with WiFi, since that is counted separately from mobile data).

Anyway what I'm saying is based on more than a decade of using Android. This is how the usage stats display data used by apps that have since been removed, and it is by definition only historical usage because an app that has been removed cannot use more data. Wait a couple of weeks and it will disappear from your statistics unless you remove more apps that also used mobile data in the meanwhile (in which case any data used by those apps will appear as a new "removed apps" entry).

What do you actually think this is? That's what I don't understand.

The icon for the app you have ringed is the default icon for apps which don't have an icon, which are usually background system apps but not always. Different manufactures add different things in different models, so not having seen a particular app on other devices means nothing (to me the name "Saffron" would make me think of a theme, but that may be completely wrong). More surprising is that your settings are showing an app that appears to have no data usage.

honestly I was thinking it was a spy app or something and the name would be some kind of camouflage, because the battery is having a higher consumption and the cell data left 10% to 20%, but in the last month it was lacking.

I hope I'm wrong about how easy it is for someone to have some monitoring on my cell phone without ever having physical access to it, I also hope that monitoring via the internet or any other way is not so simple. I don't know if this would help, but I bought vpn and use orbit because I believe I have more privacy.

Now, if what you say is true, I'm calmer and I hope I'm totally wrong in my intuition.

Anyway thanks a lot for the help.
Thank you all.