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Help handset does not pick up network

H

hicksy116

Lurker
my samsung galaxy apollo doesnt connect to my network so i cannot use the internet i payed for or ring/message people. someone help fix this problem!:mad:
 
what do you mean? does it say anything? does it give you any errors? Do you have network coverage at home? Does it work with a different sim card?

Never heard of this problem before...
 
hicksy116 said:
my samsung galaxy apollo doesnt connect to my network so i cannot use the internet i payed for or ring/message people. someone help fix this problem!:mad:
Click to expand...

Does it show any bars at the top right? Or do you mean your data (3G connection)?

If you're talking about your data connection, go into settings -> wifi and networks -> mobile network -> and make sure one of your settings says "WCDMA and GSM", and maybe turn on Data Roaming too, sometimes mine doesn't work without data roaming on. Even though I'm not roaming...
 
it doesnt show any bars on the top right no signal then. when i go into settings- about phone-status under network it says unknown.
 
Yeah, it sounds like your phone hardware or software. But I'd try a factory reset, and then if that doesn't work bring it back for repairs!
 
I can text and make phone calls however no matter what I do I get no mobile internet signal- it tells me "the network is unreachable" even when other people also on orange around me are getting mobile internet signal just fine..... :(
 
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