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Handset has incorrect location and confuses SMS.

eric16

Newbie
Well I woke up this morning and had a few texts and I replied well my replies were coming 2 hrs before the original msg was recieved and it showed up before the recieved one. Then it sent me 2 hrs back in Pacific time which I live in Iowa and my phone says im in Seattle. The weather lockscreen, maps, weatherbug widget all say Im in Seattle. Then I did a factory reset it took me to my right location for about a hr then right back to Seattle. So I took it to a local store and they swapped me out for a brand new one. Everything was fine until I downloaded the HTC update and now Im back in Seattle again, time is 2 hrs behind to obviously, and now I cant get the phone icon for the lockscreen its not even in the list. And it was working before I did that update but afterwards nope, and as far as I knew that update was to fix the phone icon problem like the 3rd day it was out. This is my 3rd phone and pretty tired of the problems. I love the phone but with these problems idk. Anybody have any ideas?
 
I'm sorry Eric. My statement last night was in poor taste. I think I was a bit grumpy. A little clarification on the problem is what I was seeking.

Have you contacted HTC? They have excellent customer service skills and may be able to shed some light on your problem.
 
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