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Help Having trouble receiving texts...

kpmaher

Lurker
Hey everyone, new to the forums. And like most new people, I'm here because I have a problem. And I looked through previous topics and could not find anyone with the same problem as me.

For one reason or another, I cannot receive text messages. I can successfully send them, and my data/internet work fine. I saw other posters had those issue, but where mine is different, is that all of my conversations were deleted, except for sent/received picture messages. If a particular conversation didn't have a picture in the conversation, it was completely deleted.

I've tried my settings, turning the phone off, doing a battery pool. Nothing has worked. I of course would like to do everything possible to not have to do a factory reset, but if I have to, I have to.

I have a Droid X2 running version 2.3.5. I have Verizon.

I'm assuming this is a pretty rare occurrence, so I hope there is a fix out there somewhere. Thank you in advance!!
 
welcome to the forum. i would call tech support first and let them see if there are some settings on their end that aren't quite right, they can try to send a test text. if all else fails then do the fdr.
 
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