miss_vickies
Android Enthusiast
hey guys...
so ANOTHER issue with my phone... tho I'm not sure if it's the phone itself or my network...
here's the story... while back i posted about my home button getting stuck... so I sent my phone for a repair... in the mean time I was using my old GNex... couple days in I started losing my network... out of the blue!
I thought maybe something is wrong with the Nexus... called customer support, they couldn't find the solution...
So I couldn't wait to get my Note2 back...
Finally I did.
Then, the same problem started happening on my Note2....
So same issue... losing network.... two different phones, two different SIM cards.
I've been on call with Tech support 5-6 times... they told me to change settings and they tried resetting my account... now they are shipping me a new SIM card... I don't think any of these are the solution... though I don't know what it can be...
So I'm helpless.. and frustrated... I get internet via Wi-Fi no problem... then switching back to LTE it goes away, I tried the non-LTE connection, and it's not even worknig... I will have to then restart my phone and internet comes back... though, I never know for how long... sometimes an hour... sometimes more... sometimes less... so basically, super unreliable... especially when I'm out and I need to access email or dropbox on my phone.
Have any of you experienced any of this?? I'm at a loss... nothing but trouble since I got the N2... tho it may not at all be a problem with the phone.
Can this be caused by an APP?
I googled to see if others has the same issue... and seems that they have... but no one was able to find a solution... someone suggested clearing out the Cache... does anyone know how to do it on this phone?? Holding two volume keys n power key just turns my phone on... and I want to go into recovery mode and clear my cache ...
Thanks for any and all tips...
-Sad.
so ANOTHER issue with my phone... tho I'm not sure if it's the phone itself or my network...
here's the story... while back i posted about my home button getting stuck... so I sent my phone for a repair... in the mean time I was using my old GNex... couple days in I started losing my network... out of the blue!
I thought maybe something is wrong with the Nexus... called customer support, they couldn't find the solution...
So I couldn't wait to get my Note2 back...
Finally I did.
Then, the same problem started happening on my Note2....
So same issue... losing network.... two different phones, two different SIM cards.
I've been on call with Tech support 5-6 times... they told me to change settings and they tried resetting my account... now they are shipping me a new SIM card... I don't think any of these are the solution... though I don't know what it can be...
So I'm helpless.. and frustrated... I get internet via Wi-Fi no problem... then switching back to LTE it goes away, I tried the non-LTE connection, and it's not even worknig... I will have to then restart my phone and internet comes back... though, I never know for how long... sometimes an hour... sometimes more... sometimes less... so basically, super unreliable... especially when I'm out and I need to access email or dropbox on my phone.
Have any of you experienced any of this?? I'm at a loss... nothing but trouble since I got the N2... tho it may not at all be a problem with the phone.
Can this be caused by an APP?
I googled to see if others has the same issue... and seems that they have... but no one was able to find a solution... someone suggested clearing out the Cache... does anyone know how to do it on this phone?? Holding two volume keys n power key just turns my phone on... and I want to go into recovery mode and clear my cache ...
Thanks for any and all tips...
-Sad.