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EVO 4G - Support and Troubleshooting - Android Forums
Start in this section, look for any with similar problems and post/ask in that thread if there weren't steps you haven't already tried in there. Start a thread if you don't find anything related after searching.

It could be a sprint issue or a setting disabled, would say call sprint but they would probably just tell you to do a hard re set which means you lose anything not backed up.

You have checked menu>settings>wireless&networks? Is their anything disabled? Is airplane mode on?
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