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Help Hello, I'm new with several C771 questions

I've run into some strange problems. I'll apologize upfront for not being entirely up to speed, I'm active duty military and its has made it difficult to keep pace, although hopefully with the war winding down I can at least stay in countries with legit cell service.

I currently have a C771. A few weeks ago I left verizon for pageplus, and almost immediately started having problems. The phone would randomly shut off, I wasn't getting most of my texts and calls, it was frustrating. Gradually it started freezing more, and giving me endless home screen errors, eventually it got to the point where it would freeze on the unlocking swipe if the screen timed out at all.

I did a factory reset, and the problems persisted. I don't know what it was, but now it is telling me it is on build M050.

This has left me with a few questions.
1. Anyone know what is up with the screen timeout locking up the phone.

2. Can I update anything now that I'm off the verizon network. I want to root the phone and get the bloatware off anyway if I can fix whatever is wrong with it, but I don't anything about doing this on M50, and I don't exactly understand what order these things should be done (root>update>cleanup or Update>root>cleanup or something else)

Thanks for the help. I used the phone trouble free for two years, I'm kind of attached to it, and I was really looking forward to rooting it and getting rid of the verizon garbage but I'm stuck at the moment for how to go about this.
 
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