Help Android 7.1 radio fix

[Sheryl R]

Hi. My radio worked prior to pairing my phone blue tooth. When tried to use radio after no sound and the scanner (labeled #5 on instructions) no longer works. Android 7.1. For my 2012 Jeep.
Sheryl

 

[ocnbrze]

so you have an android auto head unit? do you have the android auto app on your phone? and just to be clear after pairing your phone to the car stereo head unit, you are now having issues with radio sound? i'm not sure what you mean by the scanner "labeled #5 on instructions" no longer works. so the number 5 button does not work? or the scanner does not work? what car stereo do you have? is it a factory unit from Jeep?

 

[Sheryl R]

so you have an android auto head unit? do you have the android auto app on your phone? and just to be clear after pairing your phone to the car stereo head unit, you are now having issues with radio sound? i'm not sure what you mean by the scanner "labeled #5 on instructions" no longer works. so the number 5 button does not work? or the scanner does not work? what car stereo do you have? is it a factory unit from Jeep?

I have Android 7.1 auto stereo. My radio worked prior to the blue tooth pairing but not after. #5 refers to the area of “manual scanner”. The system was in the Jeep when I bought it used. I don’t know if the blue tooth connection is what caused it/it is the only change that I’m aware of. How do I get the radio /stereo working again? no I don’t have the AP on my phone