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Help!!! At sea bad connection need advice

K

kylenewton

Newbie
Hi everyone, really new to all this so excuse the lack of wizardry with all this, im actually at sea right now and had taken the plunge and purchased the samsung galaxyS11 before leaving, now im at sea 15 days it decides to not want to turn on, the most i get when i plug it in is what looks like a empty battery icon with the ''thinking'' or ''working'' circle displayed in the centre of the battery icon.
Anybody with more of a technical mind than me to give some advice would be amazing

Thanks Kyle:D
 
It sounds like what you're seeing is an "empty battery" icon, that's a zero with a diagonal line thru it in the middle of the battery icon. You need to plug the charger into the phone and let it charge for a few hours.
 
hi thanks so much for replying to me we are sailing at the mo and the wifi fluctuates, the circle does not have a line through it, it looks more like the internet browser circle that normally rotates but this one looks like its stuck as it does not rotate, and i have been charging it for the past 2 hours, really upset as its what passes my time out here, any ideas:D
 
Pull your battery and leave it out for a few min. Then put it back in and see what ya got. You might have a bad battery?
 
kylenewton said:
hi thanks so much for replying to me we are sailing at the mo and the wifi fluctuates, the circle does not have a line through it, it looks more like the internet browser circle that normally rotates but this one looks like its stuck as it does not rotate, and i have been charging it for the past 2 hours, really upset as its what passes my time out here, any ideas:D
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Two hours and it hasn't charged at all? That's not normal in my opinion. Did the phone happen to get wet? I hate to be the bearer of bad news, especially given your situation, I'm ex-US Navy so I know what it's like being out at sea.. you could have a bad battery on your hands. I've never had that happen to me with any of my phones but it's always a possibility. I'm afraid I can't be much help about this particular issue. Hopefully someone can chime in and help.
 
kylenewton said:
will try this now and let you know thanks for replying, P.S its bloomin cold where i am
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We are you, if you're allowed to say? I remember our ship traveling through the Straights of Magellan during UNITAS 85. Two layers of foul weather gear and we were freezing 5 minutes after walking out of the bridge.
 
ardchoille said:
Two hours and it hasn't charged at all? That's not normal in my opinion. Did the phone happen to get wet? I hate to be the bearer of bad news, especially given your situation, I'm ex-US Navy so I know what it's like being out at sea.. you could have a bad battery on your hands. I've never had that happen to me with any of my phones but it's always a possibility. I'm afraid I can't be much help about this particular issue. Hopefully someone can chime in and help.
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Phone has not got wet at any point, in fact it has lived a better life than i :D tucked up nice and safe in my quarters safe from anything, well safe from anything other than sods law it seems thanks all the same for your help really appreciate it, i suppose there is always the lap top but there boring now right ???
 
ardchoille said:
Two hours and it hasn't charged at all? That's not normal in my opinion. Did the phone happen to get wet? I hate to be the bearer of bad news, especially given your situation, I'm ex-US Navy so I know what it's like being out at sea.. you could have a bad battery on your hands. I've never had that happen to me with any of my phones but it's always a possibility. I'm afraid I can't be much help about this particular issue. Hopefully someone can chime in and help.
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ardchoille said:
We are you, if you're allowed to say? I remember our ship traveling through the Straights of Magellan during UNITAS 85. Two layers of foul weather gear and we were freezing 5 minutes after walking out of the bridge.
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Cant say mate, however im wearing thermal socks, long johns, trousers, musto wet trousers, buffalo jacket with musto wet over the top, balaclava, hat on top, an me gloves, and its still gibberin mate whoooooo cold cold cold :eek::eek::eek:
 
9to5cynic said:
^ I have a question for you... is your device rooted?

Also, did you happen to pull the battery as DJ wondered?
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When you say rooted do you mean its open to any sim card, if so then yes it is, if not then i guess it is not rooted as i bought it, put my sim in and thats it really didnt do anything too technical as you can guess im not great at this stuff. but yes i pulled the battery and put it back in after 5 mins, tried to turn on without the power cable, nothing at all, then tried with the power cable in and i get back to the battery icon with strange circle of death in the middle :D
 
DJ,, tried pullin batt, put back 5 mins later and nothing at all when i tried to power up without the power cable, put the power cable in and tried to power up just back to the batt icon,, any ideas,, p.s. wish it was snowing here maybe it would feel warmer hehehe
 
kylenewton said:
DJ,, tried pullin batt, put back 5 mins later and nothing at all when i tried to power up without the power cable, put the power cable in and tried to power up just back to the batt icon,, any ideas,, p.s. wish it was snowing here maybe it would feel warmer hehehe
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I just had an idea. Is the battery icon you're seeing center on the screen and in grey? I'm thinking it could mean that the battery isn't furnishing any info to the system when the system queries it. Could mean either a bad battery or it's not seated properly. But, I'm just guessing at this point.
 
Iv Thanked you all for spendin the time on me, i do actually really appreciate it, was actually nice to chat, i start to get the feeling that the phantom, new samsung S11 battery F"*^er upper has struck me true, oh well i guess i will just have to take it out on some fish with a 50cal, well i would if it was not so dam cold... much appreciated all who replied to me many thanks
 
ardchoille said:
I just had an idea. Is the battery icon you're seeing center on the screen and in grey? I'm thinking it could mean that the battery isn't furnishing any info to the system when the system queries it. Could mean either a bad battery or it's not seated properly. But, I'm just guessing at this point.
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Yeah sort of, well its like a dark grey if you can go so far as to say its almost black, and yes its centre screen
 
kylenewton said:
Yeah sort of, well its like a dark grey if you can go so far as to say its almost black, and yes its centre screen
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Yeah, I do remember seeing that on a phone, it means there's a problem with the battery and there's no use trying to charge it. I do know from experience that the carrier will replace a bad battery for free this soon after purchase (defective equipment).. at least here in the US.
 
ardchoille said:
Yeah, I do remember seeing that on a phone, it means there's a problem with the battery and there's no use trying to charge it. I do know from experience that the carrier will replace a bad battery for free this soon after purchase (defective equipment).. at least here in the US.
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as soon as i get the chance im going to try the new batt, thanks for your advice my friend
 
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