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Help me out =(

HammieL

Lurker
Hi. So like many people, I am here because I am having issues with my Samsung Galaxy S2. I'll try to describe my issues as best as I can.

I got a message from AT&T a couple weeks ago saying I can now upgrade my OS to ICS. I had a couple hours today and I decided to do that. I followed the steps, downloaded Kies, etc.

Now for some reason my computer is not connecting to my phone. It doesn't show up in my devices, and I cannot access the files. Not only that, but during the upgrade procedure, after Kies was finished downloading the files, the updating status stays at 0%.

I left that on for a couple hours and nothing happened. It's still at 0%. I unplugged my phone and booted it up and now it brings me to some message saying something like "Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again."

I did this and again, 0%. Now my phone is #$%ed. My computer wont detect it, and although I am pretty tech savvy, I am stuck.

Here's what I think: something might have happened to my drivers to corrupt them? Or maybe it's something on my phone's side. I dont know. Please help!

Hammie
 
Best place to get the proper response for your issue is in your device forum here>>> Samsung Galaxy S2 (AT&T)


Welcome :ciao:,we are glad to have you, hope you enjoy the site.
 
Here's what I see

KiesIssue.png
 
Welcome aboard. As DonB had pointed out to you, that since this is the intro section, your concerns would be better dealt with inside your device's support section.


Good luck and thanks for joining. :)
 
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