Help me

[brandon6887]

I am locked out of my samsung tablet due to screen pasword being incorrest to many time and i forgot the password for my gmail account and i need to know how to get back in my tablet. it says i need a phone number abd everything else but idont have one so can someone help me

 

[eyebeam]

Hi brandon. :hello: Welcome to Android Forums.

Sorry to hear that you can't unlock your tablet. Have you tried going to Gmail on another device/computer and selecting the "Can't access your account?" option?

If that's a no-go, then I'm afraid the only other option I can think of is a factory reset. I think this should do that -

1. With the device off, press and hold Volume Up and Power.
2. Release the Power button when you see the Samsung logo, but continue to hold Volume Up until the recovery screen appears.
3. Use the Volume buttons to navigate the menu and select wipe data / factory reset. Press Home to choose the selection.
4. Press Volume Up continue.


Hope that helps, and that you enjoy the forums.

 

[Digital Controller]

Welcome to the forums Brandon!

Hopefully the instructions eyebeam gave you can help you out, otherwise if not please get back in contact with us and we can try and assist you further!

Thanks for joining