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Help. Weird flash!

Kelbel7

Lurker
My partner recently got the Samsung mega so decided to get rid of his S3. My dad wanted it so we took it round for him to have a play. It's never been dropped or gotten wet. He was just looking at the camera when all of a sudden a green thick line the length of the screen flashed in the middle of the screen, now we only have a black screen unless you press the home button where the line flashes. I have taken it to a repair shop for advice as its no longer in warranty and they took it apart and said there is literally nothing wrong and S3's just randomly die? I have read somewhere about factory reset without being able to use the screen but I haven't managed that so far. Anyone have any ideas what's wrong with it and how to fix it? Thanks
Kelly
 
I don't think a factory reset will work. It sounds like a hardware problem. Either the display, it's driver, or the ribbon cable connecting the display to the mainboard has gone bad.

If you want to try a factory reset, your could boot into stock recovery and do it from there, but if you have no display even during bootup it will make it more difficult. Watch this YouTube video. Ignore the fact that it's from a website called rootjunkie. You DO NOT need root to get into recovery.

Without a display you will have to do it with buttons only.

Power off, if you can't just remove the battery for a few seconds, and replace.
Home, Volume Up and power - reboot into recovery (timing may be an issue here, releasing the Power button)
Volume down 3 times - scroll down to factory reset
Power button once - select Factory Reset
Volume down 7 time - scroll to Yes delete all (may be an issue, I haven't used stock recovery in a LONG time, I'm not sure if it's always at that position or not)
Power button once - select Yes
Wait - it may take longer than in the video for a factory reset, so wait at least a minute before continuing
Power button once - reboot
Wait

Watch the video before attempting to see what is happening.
If successful, you phone is reset as it was when it was first taken out of the box. Everything is wiped except the external SD card, if you have one installed.

If you still have a black screen, it's definitely a hardware issue. About the only thing you can TRY if it's hardware is to reseat the ribbon cable to the display. It involves some disassembly if the phone. See the teardown of the S3 here. In the photo next to step 5 the ribbon cable connector is the small beige rectangle with the yellow ribbon cable to the left of the SIM and SD card holders. Pry it straight up to remove it then center and press it back down. Reassemble and boot up the phone. It's a longshot, but it's the only self trial before sending it somewhere or trying to replace the screen yourself.
 
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