paranoidname9
Lurker
Hello,
I just recently received a phone from the Asurion insurance program.
It appeared to be new, although Asurion mentioned that they have no
idea of knowing whether the phones being sent are reconditioned or
brand new phones. I have had this phone for two days, and it suffered
a fall onto a hard surface from about a few feet off the ground.
Before the fall, I was having issues with the display. My touches on
the screen weren't precise, and it would occasionally select areas on
the screen that I did not press. I replaced the screen protector, and
the problems seemed to cease. However, a few hours after the fall, I
began to notice a certain area on the display that my phone seemed to
press. As in, I started off a game to try and pinpoint the spot, and
the android seems to believe that there is something pressed down on
the upper left hand corner of the screen. This becomes very
frustrating when typing, for it will consistently move my cursor to
that area, and interrupt my typing. Does anyone know if this is an
issue caused by the fall, or if this was in fact a faulty display and
I would gain something by sending it back to Asurion?
Thank you for your help.
Paranoidname9
I just recently received a phone from the Asurion insurance program.
It appeared to be new, although Asurion mentioned that they have no
idea of knowing whether the phones being sent are reconditioned or
brand new phones. I have had this phone for two days, and it suffered
a fall onto a hard surface from about a few feet off the ground.
Before the fall, I was having issues with the display. My touches on
the screen weren't precise, and it would occasionally select areas on
the screen that I did not press. I replaced the screen protector, and
the problems seemed to cease. However, a few hours after the fall, I
began to notice a certain area on the display that my phone seemed to
press. As in, I started off a game to try and pinpoint the spot, and
the android seems to believe that there is something pressed down on
the upper left hand corner of the screen. This becomes very
frustrating when typing, for it will consistently move my cursor to
that area, and interrupt my typing. Does anyone know if this is an
issue caused by the fall, or if this was in fact a faulty display and
I would gain something by sending it back to Asurion?
Thank you for your help.
Paranoidname9