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help with MyBackup

mted558

Well-Known Member
I used MyBackup to backup all my photos, apps, etc, on my old phone, saved to the external SD card. I've reinstalled it on my new phone but there's no backup. I also did a backup with App Backup & Restore which I then installed on my new phone but both apps are telling me there's no backup found. How can I restore all my stuff?? Old phone was Epic 4G Touch. New phone HTC Evo LTE. Help!
 
What is in the folder rerware/MyBackup on your sd card? Also look in MyBackup's options to make sure that the "Backup Location" corresponds to the name of the backup folder on the SD card.
 
What is in the folder rerware/MyBackup on your sd card? Also look in MyBackup's options to make sure that the "Backup Location" corresponds to the name of the backup folder on the SD card.

ok, i found the backup on my ext SD, it's in the folder called rerware/mybackup. but when I click to restore it tells me there's no backup found. I see the folders in the there but it's not letting me do the restore. Am I missing something?
 
You've checked that the folders aren't empty? And that the backup location in the app is correct, remembering that all names are case-sensitive in Android?
 
When I use my file explorer app I can get to the backup files and I've copied the address exactly, case sensitive and I still get the error that no backup was found. Is there another way to restore the back up with another program?
 
I've managed to replicate the problem, so maybe this will help you.

What I did was I cleared data for MyBackup (using the system settings). Then when I asked it to restore a backup it couldn't find anything. Entering the full path of the backup directory still couldn't find anything! But when I went into MyBackup's options and just set the backup location to "/sdcard" it's now able to find my backups again. So try that and see whether it works.
 
Tried that and still getting same message, no backups found at current location path, which I changed to /sdcard/
 
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