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Help Help with Xperia companion

Help I used Xperia companion but it say to allow data access but can't enable it
can you be more specific? what phone do you have? and where does it ask you about data access? on the phone or computer? can you explain in more details on what is going on? why were you using the xperia companion? were you trying to update the phone? or repair it? if repair it, what happened before this?

just remember, the more details you give us, the better we can help you.
 
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