Help

[Battmanz]

Dragon ball legends is out on Google play I bought a wAll Mart blu phone and I was able to download and play it , but ASUS Zen phone incompatible And having trouble with the game tekken 7 loads 33%, and stops there

 

[Battmanz]

Can't play on start up only downloads 33 percent then stops

 

[Deleted User]

Possibly your internet connection speed?

 

[ocnbrze]

what phone do you have?

 

[Battmanz]

Asus zen3 I've downloaded the app and it opens but when it's doing the initial start up it just stops at 33 percent and either says there is a error or freezes, all the rest of my apps work fine , I've tried uninstalling and Clearing data and cache on my phone storage and Google play storage I've tried resetting my phone ,

 

[ocnbrze]

just curious.......do you have enough space internally?

 

[mikedt]

If a game or app is incompatible with your phone, really only things you can do is email the dev and enquire about it, or switch to a device that is compatible.

 

[Battmanz]

just curious.......do you have enough space internally?

I have 64 g internally with 33 g still a available and a 128 g sd with over half still available

 

[ocnbrze]

I have 64 g internally with 33 g still a available and a 128 g sd with over half still available

ok its not your internal memory

If a game or app is incompatible with your phone, really only things you can do is email the dev and enquire about it, or switch to a device that is compatible.

but it might be this. if the game is not compatible with your device there is no way it will work properly even if you were able to get it running. it will be very unstable and likely unplayable. like mikedt has said contact the developers and ask them to port their game to your phone.