Help

[WarrenBM]

My friend told me to turn here for help. I understand there is no obligated to help. I believe my significant other has put some programs on my phone. I'm seeing things in the app drawer that just were not there during original setup .

I'm sure my phone and message app are not stock. Im sure the phone app isn't stock or the messager. I don't recall my a51 5g having the forward or fixed dialed numbers feature either any suggestions?

 

[Trom]

My friend told me to turn here for help. I understand there is no obligated to help. I believe my significant other has put some programs on my phone. I'm seeing things in the app drawer that just were not there during original setup .

I'm sure my phone and message app are not stock. Im sure the phone app isn't stock or the messager. I don't recall my a51 5g having the forward or fixed dialed numbers feature either any suggestions?

You might go to the Samsung store and just compare the apps on your phone to what you see on the demo. Probably the best thing you could do, though, is simply ask the question, "have you altered any apps on my phone?"

 

[MoodyBlues]

Welcome to Android Forums, WarrenBM!

If you're really concerned that your device may have been compromised, first back everything up [like photos and other data], then do a factory reset. That will delete everything you've saved on it, so be sure you have good backups before doing it.

This would also be an excellent time to tighten up your security. For example, enable 2-step verification on your Google account.

If you need help with any of that, let us know!

 

[ocnbrze]

^^^^^^^^^this^^^^^^^^^^
yep do a factory reset and also setuip two step verification on all accounts where applicable.