I've been scouring gsm/cdma, android forums, Google, LG for the last 8 days. I keep seeing these "answers" telling Us how to hard reset Our phones... what might one do if say, the hard reset just leads right back into the loop/does nothing at all? I have a new phone now. Samsung Prevail. Bigger. Better. Newer. I can't take my Optimus Zone 2 in for authorized repair. It's rooted. Warranty negated. I see these response telling Us to use LGFlashTool. But it doesn't work. LgMobile. Doesn't work. ADB. Doesn't work. LGNPST. Doesn't work. All great ideas. Don't get it twisted. I am Not a developer. Much respect... it doesn't help One Bit that My model has since been discontinued. WHAT DO I DO? Consider me a noob.