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hi

Hello and welcome to Android Forums. I suggest you check into the area of discussion for your particular tablet. The users there know you tablet well and are best suited to assist you. Best of luck to you and here is a link to the list of tablet discussion areas here at AF. Just open the list and give your tablet a click.
Android Tablets & MIDs - Android Forums
 
Hello and welcome to AF. There could several reasons for that to happen: The device might be defective, or you just need to remove and reinsert the battery (soft reset).

I hope you'll find this place helpful. シ
 
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