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Hijacked browsers

I got it back and it had the start button and had to go through set up and putting my gmail account in and everything
But was watching a video online and it keep redirecting so couldn't watch the event
 
Out of curiosity does it do it on any site or is it just particular ones? I won't lie to you, I've visited sites that always try to redirect the browser but if I visited say a news site like bbc it won't. You could reset your phone as many times as you want but some sites will always try to open one of those pop ups.
 
Betfair. Was watching a horse race and it kept taking me back to the menu in middle of race

Will them flashing it resolve it. surely Samsung can fix it? I'm just annoyed they didn't even look at the problem. it seems
 
On the phone they said every phone gets flashed before it leaves but how would that explain memos and photos still on the phone
They want me to send it in again
 
Check out this Android Police article. There's some good advice to try near the end. It used to work for me. Meanwhile looks like we'll have to wait until April for Google to officially address this Cherome browser issue.

What happens if you use a different browser?
 
So finally got it back. Put note with phone saying don't send it back unless browser fixed
Got letter back saying wifi/Bluetooth and IR has been fixed
I'm like what????
Called them said they've fitted new motherboard piece chip.but I've still got notes in my memo and email addresses in my bar so not sure
It's not happened in 2 days though
If they have fitted new motherboard piece should that fix it?
 
If you got a new motherboard, they almost certainly flashed it to stock. If you had any malware or adware previously, it's not likely to be there now. Just be careful about the apps you install and the websites you visit.
 
Hi
Everything been fine until went on a site which was safe but got a black red pop. up
Your Samsung SM-G935F infected by crypto mining!

Virus scan found nothing
Is this just popup scan how would I know if crypto mining had infected?


Thanks
 
Those pop-ups are the scam. It's called "scareware" to scare you into clicking on a link to "scan and fix" which is actually the attack vector. I hope you didn't click on any links in the pop-up.
 
Will I be clean?. It can't go on my system cache like what happened before with hijacked browser and had to send it away?
 
So it's happened again on chrome browser
I'll use samsung one now with ad block.
Am.i ok to use banking etc on my phone after the hijack browser pop up?
 
If you're using the banks app, then the browser shouldn't affect it at all and you're safe. If you use mobile banking through the browser, just verify that you have a secure (encrypted) connection.
 
Thanks
Samsung won't put me a new motherboard I again for browser hijack.
No anti virus can find anything
Am.i safe?
I'm keeping off chrome
 
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