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How do I become a phone guide o.ophone guide

We prune and bring on new guides every 30-60 days. Just completed last round this week. Remind me in a month...
 
Oh I want to be a phone guide too! What's the job description? O.o What does it entail? How much knowledege do you need? What's the requirement and credentials? I can't find the AF job despcription thread...does one even exist?
 
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