I have a new Virgin Mobile HTC Desire 816. I checked for software updates and it showed there was a new one. The phone currently has 1.13.652.1 and the new one is 1.50. 652.3.
It appeared to download but when I checked the old software was still current, and it didn't show the new one. I tried again and I got a message stating "Software is corrupted, do you really want to download again?"
The green status bar showing the progress of the download appears and then it turns red with a red exclamation point appearing. The phone then reboots and everything appears to be fine except for the no new software update. My "Smith" icon on the top of the home screen says it has expired when I try to turn it on. It appears to be some kind of a log. Could that be affecting something?
I have an open ticket with HTC support but they have not responded as of yet.
Thanks
It appeared to download but when I checked the old software was still current, and it didn't show the new one. I tried again and I got a message stating "Software is corrupted, do you really want to download again?"
The green status bar showing the progress of the download appears and then it turns red with a red exclamation point appearing. The phone then reboots and everything appears to be fine except for the no new software update. My "Smith" icon on the top of the home screen says it has expired when I try to turn it on. It appears to be some kind of a log. Could that be affecting something?
I have an open ticket with HTC support but they have not responded as of yet.
Thanks