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Help HTC Desire: Start Up Problem - Stuck on screen with green icon

S

SpikedJuice

Lurker
Hi all,

I'm new here and have just got my HTC Desire. I switched the phone on for the first time and it's stuck on a screen with a green icon on. The icon is a down arrow with two arrows going around in a circle. What am I supposed to do here?

I've pressed on the screen and held for a few seconds, pressed and held each of the buttons and no response. Not even the power button works.

Any ideas? Many thanks in advance for your help!
 
Great. I took the battery out for three seconds, put it back in and now the phone gets stuck on the first screen, the one with the pink circle icon. It restarts itself and gets stuck again.
 
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