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Help HTC flash screen when closing an App

J

JohnFISHCurtis

Newbie
Non Rooted, Sensation, UK, Orange.

Updated to ICS last night and all fine, then today encounted a problem.

When closing any and every app (text, mail, weather etc), the screen turns white with the HTC logo for a couple of seconds, then the timer circle/loading symbol appears on a dark screen.
Then everything is ok.

Have turned off and restarted the phone.

Any idea's:confused::confused::confused:
 
Just restarted phone and when it reboots, I get a dark screen saying....

Android is Updating
Optimising Applications


16 Applications are then "optimised"


But still getting the same problem as my first post.:mad:
 
Same thing started to happen on mine today as well. It kept going through a reboot cycle non stop for about an hour. Every time I tried to use an app, along comes the HTC logo, chimes, and closes and restarts. Then same thng again.
Have taken the battery out a couple of times, and just left it switched off for 20 mins.

It seems to be behaving at the moment.
 
Just had a look at Memory Usage and Google Play Store is using 21.19meg?

I have removed downloaded Apps, reset the phone and now I have lots of Androids with the name of the Apps i removed:confused:
 
I had this problem before ICS, and I stuck with the phone on the assumption that the update to sense 3.6 would fix it. However, just 2 days after installing the update mine has once again started doing this. From what i can tell it is a memory issue. Sense crashes. On a high end smartphone like the Sensation this should not happen. Before the update I avoided the problem by using another launcher to replace HTC sense. I used Go Launcher EX from the market and never had a problem with that. Turning the phone off and back on again does help for a little while but give it a day and it will be back to crashing.... Now the update has not fixed it I think I'm going to contact HTC and see what they suggest as I haven't been able to find a way to fix it. As for the androids are they on your homepages? It seems that when you uninstall an app the home screen shortcut does not automatically get removed, you'll have to do this manually.
 
I'm having the same problem
HTC Sensation XE
Non-Rooted
UK, O2 (+cracked networking)

I just upgraded my HTC Sense to 3.6 this morning. Every time it loops I get the white HTC opening screen, then the black background/blue text telling me "Android is upgrading: Optimizing Application 'x' of 112"
It runs through all 112 then turns on. It slowly boots up and then goes back to the white HTC opening screen after a few minutes. It's just enough time that I can use the full system for possibly 45 seconds. Phone worked flawless before updating to HTC Sense.
I have no other launcher to try and it's almost impossible to download and install one before the time runs out. It also does this if I do absolutely nothing to it, on the train ride home it restarted itself 20 times or so. I thought at first it might be restarting to update each application individually, but I'm afraid it might be completely stuck in this loop.
Also, in the time that it's booting, all my apps (that from what I can tell are my saved to SD apps) won't open, with the message 'this link does not exist on your phone' though after some time it starts to work again.
All of these same application shortcuts on my desktop come up as a little android man until a while into the booting sequence.
Watching my Elixer 2 stats, i see 'system_serv' going from around 48% to 72%, I'm not sure if this is at all normal. My HTC Sense launcher is only around 10%.
I don't even know how I can contact android to get this sorted. Someone please find a solution soon, for all of us with this crippling problem.
 
Since my original post I have....

Deleted all 3rd party apps.
Saved contacts/pics/vids to my laptop.
Factory reset.
Re install pics/vids/comtacts.
Add apps one at a time.

So far (3 days now), phone is running without problems.
 
I have this issue to. Mainly on closing more memory hungry apps. Like some one else mentioned above, mine to occasionally did it before update.

As above also I get the optimizing apps message on a reboot
 
@Michael.....You could try going on the HTC Facebook site and put a post on there.....A rep from HTC replies to questions that people have...They don`t seem to be on there at weekend though so better to post in the week...Also there is people on there that sometimes have ideas with peoples problems.........A factory reset is always recommended after a new operating system to make sure everything installs properly so i hear....I did a factory reset but i have a wifi problem that i didn`t have before the update.............I`ve had sense 3.6 rebooting a few times today aswell...But i noticed that when all my apps reinstalled they were on my phone and not the SD card..I`ve moved them now so i`ll see what happens.........
 
@Wazza66: I'll definitely try and get in contact with HTC, and I was contemplating a factory reset as a final resort. Due to how well the phone was working before this update, I feel confident that the problem is solely a bug in the software that loops the memory until it takes over the CPU and shuts down.
However, I guess I'm confused by the term factory reset. In my mind, I thought that this would completely delete everything on your phone and have it behave as if you just received it for the first time, in which case I assumed it would have the older version of HTC Sense.
Also, what is the extent of data lost by a factory reset. I can imagine apps go, and I can always re-install them one-by-one *sigh*, but do you lose all your contacts? your texts and messages? What about your pictures and videos that stay on your SD card, do they 'carry' over onto the next phone without any problems? And what about all the application data for big games that are saved on my SD card, will they stay half littered and unused on my sd card until I find them and personally delete them, or is the phone smart enough to 'uninstall' them?
I guess the thing that angers me the most is I've done so much 'potentially dangerous' things to my phone, Installing hundreds of apks from third parties and putting in hundreds of hours to perfecting it, and if any of that were to break my phone, I would bite the bullet and accept what I did to my phone. But the only thing that killed my phone after all that came from the only software provider I should fully and unquestionably trust, and HTC completely screwed me over. Shame.
 
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