Hi,
(apologies for the long post - this is my first time )
I have a HTC Hero on o2 (an unlocked G2 Touch to be specific) which is set up to connect to my work email using the on-board mail app (the non-gmail one). As I have folders for my emails, I use IMAP both within Outlook 2003 at work and on the Hero. This all worked swimmingly for about 2 months and then recently I have noticed that I have been getting a lot fewer emails both on the Hero and within Outlook. I have also seen emails which I recieved during the day in Outlook disappearing after about an hour or so.
I have spoken to my email provider and they tested it by sending me an email (genius) which strangely is still present in outlook, although it didnt appear on my hero.
So in summary, it seems that I have two problems - my hero doesnt seem to download any emails, and my IMAP account is losing emails.
I should probably add that my hero is configured to show all emails (irrespective of age or size). I have also checked my webmail and the emails are missing from there
I suspect that either outlook or the Hero app is doing something strange and deleting emails after a certain period. Hope somebody can help me as I am starting to question my sanity - this all worked about a week ago!?
Alec
(apologies for the long post - this is my first time )
I have a HTC Hero on o2 (an unlocked G2 Touch to be specific) which is set up to connect to my work email using the on-board mail app (the non-gmail one). As I have folders for my emails, I use IMAP both within Outlook 2003 at work and on the Hero. This all worked swimmingly for about 2 months and then recently I have noticed that I have been getting a lot fewer emails both on the Hero and within Outlook. I have also seen emails which I recieved during the day in Outlook disappearing after about an hour or so.
I have spoken to my email provider and they tested it by sending me an email (genius) which strangely is still present in outlook, although it didnt appear on my hero.
So in summary, it seems that I have two problems - my hero doesnt seem to download any emails, and my IMAP account is losing emails.
I should probably add that my hero is configured to show all emails (irrespective of age or size). I have also checked my webmail and the emails are missing from there
I suspect that either outlook or the Hero app is doing something strange and deleting emails after a certain period. Hope somebody can help me as I am starting to question my sanity - this all worked about a week ago!?
Alec