Help HTC One V Message & Call log wrong date/missing

[PacificQuest]

Good afternoon,

I was hoping you could help.

I have recently replaced the LCD screen and digitiser on my phone, and since replacing the parts everything works fine - except the call history and text message history.

I'm using the default app.

When people call, the history would normally show the most recent at the top of the list, and would remain there until the next call, and then become the second call down etc.

It will show as a notification on my phone saying I have a missed call but then once I click on it to view the call history (of incoming or outgoing calls) it's gone! I have to scroll through the list of incoming and outgoing calls until I spot something I don't recognise. The strangest thing is that the most recent call is dated from 6 Jan 2014 rather than today's date and is in no particular date order what so ever?!

My text messages also have the same issue - the text comes through as a notification, but again when I click to view it, the messaging screen opens and the text isn't available to view. I then have to scroll down through my contacts to locate the folder, open the folder and view the text. Again, the folders are not in alphabetical order.

I have been through every contact and folder setting I can find but to no avail.

In view of the above, since removing my SD Card I now can't mount it.

I've gone into settings and asked to format the card and mount it, but I get a card and exclamation symbol in the top left of my screen.

Do you think the lack of SD card is having a profound effect on my text/call history?

I've been scrolling through search engines trying to resolve the SD Card issue, and I've learnt that I can format the card then boot into recovery mode and select the recover to factory settings while the card is in. This should align everything once more (apparently)

Obviously I'd rather double check first before wiping my card and reverting the phone back to its base settings. I don't have an SD Card reader for the PC to carry out a backup - so any urgent assistance would be very gratefully appreciated

Thanks & Best Regards,
Chris

 

[Rukbat]

This is why I always advise people to not do physical repairs on their phones.

When you replaced the screen you broke something. What? That could take hours to find - I certainly can't find it online. If you bring the phone into a repair shop (you'll have to find one that will attempt to repair a phone you've already worked on), you'll pay by the hour for the diagnosis - IOW, just for them to find the problem. Whether you then decide to pay what they want to fix it or not, you still pay for the hours spent finding the problem. Then you pay for the repair, if you want them to repair it. (If you refuse to pay the diagnostic fee, they get a mechanic's lien on your phone and if, after the required period where you are, you haven't paid, it's their phone.)

Considering the phone, it probably will cost less to repair it than to outright buy another one. Probably, no guarantee.

It would have been MUCH cheaper to have brought the phone in and had the screen replaced. (The labor on that is less than the minimum debugging price in most shops.)

 

[PacificQuest]

Thank you for your opinion. I came to this forum because it was recommended to me as being helpful, yet I've had a third degree on doing what 75% of the worlds population do and work by trial and error.

I can see from the number of posts you've made that you've been through this sort of scenario a few times ... Has the patience worn off?

There may well be a hardware fault from my tinkering, but being that this is one of my spare phones which i don't particularly use much until now as a back up, I wasn't particularly fussed at whether I took it into a shop or have it a go myself. I've worked for Siemens for the passed 7 years soldering circuitry at an international standard and accompanied with similar complaints that other general members of the public have experienced across the web (ones who haven't tinkered with their phones I might add) - I would expect that it's a software fault rather than a hardware fault ... Hence my honest and detailed request for some assistance on the matter.

The simple question was, would my SD not mounting effect my call/message history? And what would be the best method to resolve this if it was solvable?

Quite evidently I won't get a relatively straight forward answer here, so I'll be sure not to recommend this site and search elsewhere for some friendly, positive and helpful assistance.

 

[PacificQuest]

Fixed the software issue - deleted the 450+ call history log and it's free'd up the space the app requires to catalogue correctly.

Evidently it was using the SD card memory accompanied with the phone memory to achieve this before, and the resulting issue occurred when the SD card wasn't present.

I hope this helps someone who may have the same issue.

SOLVED