Help HTC Synch issue

[smurph1]

Over 3 years, I am now on my 3rd HTC, and haven't yet had to use HTC Synch, but now having isues with phone and need to back it up.
But, I connect to PC (win7) and it fails to be recognised by HTC Synch (latest version 3.2.20).
Although I get two auto windows when plugged in, both with no option for HTC Synch.
Also, and I see this mentioned everywhere else, i get the USB connection symbol and the USB debugginbg symbol (which I keep unselecting and trying to turn off, but re-appears upon every connection) - is this necessary, and if not how do i kill it?

 

[SiempreTuna]

I know that there was an issue with HTC Sync and 64bit W7. I never did manage to solve the issue - HTC blew me off when I raised it with them.

In the end I got Android Sync Manager which lets me sync contacts and calendar over WiFi. It's not great, but it works. The HTC tool was better .. when it worked.

 

[smurph1]

Ta for info....great! Both my work & home PC are win7-64bit!!

 

[El Presidente]

Try MyPhoneExplorer too. It's pretty good at doing what HTC Sync is supposed to.

 

[smurph1]

I downloaded new version, even though current version being used said there were no new updates, and post instalklation it then found all media on my PC, something I didn't want nor don't want.....and haven't dared use it for synching, as I have no idea what it may do.....HELP!

 

[marijohn]

I use Snap Pea. I find it great to edit contacts, and sort out music and photos.

 

[seesunmoon]

mine never worked