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htc velocity upgrade

i went in to telstra with my htc velocity and they said to fix a problem i have i may need to upgrade my software as it is old... i hit search for updates and it says there are none.... is there any other way of updating?
 
Hello and welcome to AF. :)

There may be an update for it but it just hasn't come out yet. Rooting is a way to get custom ROM OS's for your device, which are like the current ones, but can be optimized for your device. I would not go the rooting rout for it's too much trouble to just get a custom OS of the latest Android OS. What problem do you have?
 
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