Help HTML Email Won't Forward correctly

[jirick]

My wife got a Samsung Fascinate. She has setup her work email on the standard email app on the phone. It is thru GoDaddy. We are using IMAP. When she tries to forward emails only the headers forward, not the actual body of the text. Any suggestions?

 

[Frisco]

My wife got a Samsung Fascinate. She has setup her work email on the standard email app on the phone. It is thru GoDaddy. We are using IMAP. When she tries to forward emails only the headers forward, not the actual body of the text. Any suggestions?

That could very well be a GoDaddy issue, jirick.

But you can make a few changes here and there to try to remedy things. I'd first switch to POP (rather than IMAP), if that is possible, and then test for email body forwarding.

If no joy, switch back to IMAP and try removing cache and data from the email app then set it up with a third party email app from Market or AppBrain, such as K-9.

Be sure to reboot the device between any changes.

 

[jirick]

I tried the different POP & IMAP options, but no luck. However, I downloaded the K-9 app and it works great now. The emails forward with all text quoted. Thanks for the advice!