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Help Huawei Ascend g501 play store error

I need help, please.

I'm using this Huawei Ascend G510 which is not rooted.
I tried to install "Dungeon Hunter 4" from play store and got " error 492".

I deleted cash and data from several apps such as Google Play Store, Google Play Services etc. but same error keep poping up.

So I backuped (almost) everything and did factory reset but same error is present, can't download game due error 492...

All of this followed by some new problems like I can't download anything from google drive or mail anymore but that is due factory reset I guess...

So can anyone help me overcome this 492 error without rooting my phone.

Thx.
 
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