I can only hear my own voice during calls.

[Android Question]

Hi!
I have a samsung galaxy note thats about one year old now, but since yesterday i've had a problem.
when I answer a call i can only hear my own voice and not the other person.
my sim card is only a year to so i dont think thats it.
i've read that it could be the network,
(i live in sweden and i have telia)

i'd really like some help here, i dont wanna hand my phone in to fix it, because frankly i really dont wanna be without it =/

what should i do?

 

[divinebovine]

Welcome. I don't know for sure how to solve your problem but hopefully I can help.

You can try powering it off and then rebooting it. That may help.

If it's not a big inconvenience to lose ALL your data and settings you could boot to recovery mode and restore to original factory reset state:
Turn off your device. Press and hold Volume Up+ Home + Power buttons simultaneously while turning the device On. Select the option that says wipe data/ factory reset.
That might fix it.

Hopefully someone else can chime in with better ideas.

 

[RawlingsSc]

Another thing you could do to narrow down the problem would be to try using a headset, either wired or bluetooth. That would determine if it is the network, or the phone's speaker. You could also try using speakerphone if you don't have a headset and it uses a different speaker.

Hope this helps!

 

[SolApathy]

Hello and welcome to android Forums. My name is SolApathy & I will also be assisting you with your question submitted through the guest