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I need help

Scottryn

Lurker
I have a Cubot max 2 and I can not get it to connect with a carrier. It will read the Sim card and tell me it's there but it will not connect. I would greatly appreciate any help. Please fell free to ask any questions you may have. Thank you
 
Welcome to Android Forums, Scottryn!
I have a Cubot max 2 and I can not get it to connect with a carrier.
How are you trying to connect to a carrier? I mean, do you have a carrier, like AT&T or Sprint, but can't get your phone working with it? You can't just put a random SIM card in and then poke around in cyberspace trying to connect to a carrier. :) (At least not that I'm aware of.)

Please tell us if you already have a phone number and which carrier that was issued through. Do you still have an account with them? What carrier do you want to use?
 
Yes I have a carrier it's strait talk and yes I have a number. And I have to connect through att. And yes it's the right Sim. It's like it's not on the same band or frequency or something.
 
Yes I have a carrier it's strait talk and yes I have a number. And I have to connect through att. And yes it's the right Sim. It's like it's not on the same band or frequency or something.

Straight Talk is an MVNO, owned and run by Verizon isn't it. I'm pretty sure an imported China phone like the Cubot won't work, it can't be activated with that carrier in the US.

FYI this is what you can BYOD with Straight Talk.
https://www.straighttalk.com/wps/portal/home/Activate/byop/
 
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Straight Talk is owned by Tracfone, and is typically tied to Walmart. Walmart has contracts with all four of the major U.S. carriers -- AT&T, Sprint, T-Mobile, and Verizon. If you were to get a Straight Talk phone it will invariably be using on of those four carriers (or an MVNO contracted with one of them).
The issue with that Cubot Max 2 sounds like the phone hardware isn't compatible with the whichever carrier that particular SIM card is linked to. Where did you obtain that SIM card from? Do you know which carrier it's from? Odds are since that phone is sourced from China it's not likely to work out or at best you'll only be able to get limited usage from it using an American carrier. Different carriers rely on different types of cellular networks so when you have a random phone from a different country it's a matter where the phone will support a series of different bands/frequencies, and the SIM will be tied to a carrier that uses its own series of bands/frequencies.
 
Thanks every one I did get it to work and it was a fluke but it works . I down loaded the mtk engineer app and have been playing around with the different bands and and signals and I guess I picked the right combo. It's weird because I was changing Sim cards and got them mixed up and the T-Mobile one is the one that worked. Any way thanks for everything.
 
Yes I did and that's what made it start working the only problem now is it will only work on 2g. I am trying to figure out a apn. If it will take one

That sounds about right. The Cubot Max 2 does NOT have the North American 3G, and 4G bands and modes in it. And there's nothing you can do about it. Except possibly returning it to China for a refund, if you bought it recently. Did you buy it from Gearbest or something?
 
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