pastafarian
Pâtes avec votre foie
We're going to Florida in a few weeks. I decide it's time to reserve a car. After researching, Budget is the cheapest choice in Tampa Airport. Fine, go to the website, enter the BCD code and all relevant info and complete the reservation with no errors, or so I think. A few hours later, I check and there's no confirmation email. I call the 800#. The rep says she can't find the reservation but can make one for me...for $167 more than the web price. This amounts to a ~45% increase! I tell her no thank you but I want to make sure that if I do the web reservation again I'm not reserving a second car. Her answer "Thank you for calling Budget" then silence. I say that she's not answering my question. Should I wait? Does confirmation take hours/days? Her answer? "Thank you for calling Budget". I tried again, same result so I hang up on her (take that!). Tried again on the web and received instant confirmation, so I'm guessing (hoping?) the first attempt was a fail. If I did, I'll probably have to deal with her again and I already know what the answer is. To the CEO of budget, I wish a severe case of acid indigestion. When he tries to buy antacid, I hope he receives as helpful an answer as his representative gave me.