I read in another forum to try this...
"Just Disable "Software Update" from settings by going to
Setting > Application manager > All apps > "Software update" click " Disable".
Then click "Force Stop" and clear Cache , Data."
My Note 3 doesn't have "Software update" ... I have "Samsung Updates". Is that it? and when I clicked clear data on that it said "All of this applications data will be deleted permanently. This includes all files and settings, accounts and data bases etc." I was afraid to continue without advice.
Any help please. Don't want to root a new phone.
"Just Disable "Software Update" from settings by going to
Setting > Application manager > All apps > "Software update" click " Disable".
Then click "Force Stop" and clear Cache , Data."
My Note 3 doesn't have "Software update" ... I have "Samsung Updates". Is that it? and when I clicked clear data on that it said "All of this applications data will be deleted permanently. This includes all files and settings, accounts and data bases etc." I was afraid to continue without advice.
Any help please. Don't want to root a new phone.