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Insufficient storage available samsung note 2

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Samsung note 2 16 gb. I put in a new sandisk 64 gb sd card, but my phone does not recognize it. Carrier is ATT. I have bought 3 64gb sd cards in the last month. None of them seem to work. What do I need to do to get this to work? I would like step by step instructions if possible. Thank you.
 
Hi

Forgive me if this is too simplistic but did you format the sd card?

With it in the phone

Menu
Settings
Storage
Format sd card

Roger
 
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